Just got off the phone with this nard from one of my less savory creditors. They claimed I owed them another payment, and that I hadn't made a payment since September!
I pull up the Online bill pay page, search for the payee and see a payment was sent out last month. I had the check number, confirmation number, and the cancelled check, front and back. I read off the info from the back of the check to this nard and he conceeded that I may have made the payment (may?!?) and that'd he'd mark it as paid.
All that took about 3 minutes.
I imagine if I had to try to do that with paper checks and a check register it would have taken more effort than just giving the guy another payment.
I love commerce bank online bill pay!
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